How to recover deleted messages from Instagram

Hannah Davies
2025-02-04 11:40:00
www.trustedreviews.com

Ever accidentally deleted a direct message on Instagram? As frustrating as this can be, luckily there are ways to recover those messages.

While Meta’s Help Centre claims it isn’t possible to bring back a deleted Instagram message, this isn’t actually completely true.

Although it can seem like quite a convoluted process, it’s not too difficult to recover your lost messages but the process does require some patience.

It’s also worth noting that this method isn’t foolproof, and the best way to ensure you never lose an accidentally deleted Instagram message again is to continuously back up your data, by following the steps below.

Otherwise, follow our steps below to recover deleted messages from Instagram, backing up your data in the process.

What you’ll need:

An Instagram account
Access to a web browser on a computer
Up to 48 hours for your request to be processed

The short version:

Log into Instagram from a web browser
Go to your profile
Click Edit Profile
Select Privacy and security
Click Request Download
Click Next to confirm your email address and chosen information format
Enter your password and click Request Download
Once you receive the email, click Download Information
Click Download Information
Head to the Messages folder to see an archive of your chats

Step
1

Log into Instagram from a web browser

You can’t use the Instagram iOS or Android app to recover deleted messages, so you’ll need access to a web browser.
Step
2

Go to your profile

Click on your profile picture in the top right corner of the Instagram page and click Profile.
Step
3

Click Edit Profile

You’ll find this directly next to your Instagram handle.
Step
4

Select Privacy and security

In the panel on the left side of the screen, you’ll see multiple settings options to choose from. Select Privacy and security towards the bottom.
Step
5

Click Request Download

You’ll need to scroll down to the Data download section, which is towards the bottom of the screen.
Step
6

Click Next to confirm your email address and chosen information format

Make sure that HTML is selected, as shown here, if you just want to view your data and not import it into other services.
Step
7

Enter your password and click Request Download

Remember, it may take up to 48 hours to receive your download link in your emails. Having said that, ours only took an hour and a half to arrive.
Step
8

Once you receive the email, click Download Information

This will send you back to Instagram. You may need to log in again to verify it’s you.
Step
9

Click Download Information

The link will be available for up to two weeks, so be sure to download it before that time period is up or you’ll need to request a new link.
Step
10

Head to the Messages folder to see an archive of your chats!

It’s important to note that this folder will only contain the information that is stored on Instagram’s servers, so you might not find everything you’re looking for.

Troubleshooting

How to recover deleted messages from a friend

If you’re chatting with a friend, you can always just ask them to forward the message to you as it should still be viewable on their end. This works well if you’ve made plans and have deleted the message stating when or where you’re meeting.

Can I recover deleted comments on Instagram?

You can recover comments immediately after you post delete them by tapping on the red banner that appears when you hit delete.

How to restore deleted posts, reels and stories on Instagram

If you’ve accidentally deleted any posts, reels or stories, you can easily recover them by heading to Settings and Recently Deleted on the iOS or Android app. Just make sure to do so within 30 days for posts and reels, or within 24 hours for stories to ensure you don’t lose them.

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