Synology confirms that higher-end NAS products will require its branded drives

Popular NAS-maker Synology has confirmed and slightly clarified a policy that appeared on its German website earlier this week: Its “Plus” tier of devices, starting with the 2025 series, will require Synology-branded hard drives for full compatibility, at least at first.

“Synology-branded drives will be needed for use in the newly announced Plus series, with plans to update the Product Compatibility List as additional drives can be thoroughly vetted in Synology systems,” a Synology representative told Ars by email. “Extensive internal testing has shown that drives that follow a rigorous validation process when paired with Synology systems are at less risk of drive failure and ongoing compatibility issues.”

Without a Synology-branded or approved drive in a device that requires it, NAS devices could fail to create storage pools and lose volume-wide deduplication and lifespan analysis, Synology’s German press release stated. Similar drive restrictions are already in place for XS Plus and rack-mounted Synology models, though work-arounds exist.

Synology also says it will later add a “carefully curated drive compatibility framework” for third-party drives and that users can submit drives for testing and documentation. “Drives that meet Synology’s stringent standards may be validated for use, offering flexibility while maintaining system integrity.”

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