staff@slashgear.com (Brad Hill)
2024-04-15 12:45:01
www.slashgear.com
Boost offers limited and unlimited plans that start as low as $15 a month, but prices can change depending on the different add-ons you choose to include. Its $15 plan provides users with unlimited talk and text and includes a mobile hotspot that caps out 5G/4G data at 5GB. On the other hand, its most expensive plan ($40 a month) gives users unlimited mobile data, unlimited talk and texting, and a 12GB hotspot.
The reviews for Boost on ConsumerAffairs are overwhelmingly negative. Only 5% of reviewers rate the carrier the maximum 5 stars, while 86% fall in the 1-star category. Many of the negative reviews refer to the company’s poor customer service. Many of them also say service was better before Dish Network owned the carrier. Over on Amazon, however, 51% of people who purchased the Boost Infinite Sim card for $25 gave the service 5-star ratings, while 31% rated it one star. One user noted that they were unable to call using Wi-Fi and that customer service was unable to help them when they called. “First impression is not good,” they wrote. “I’m not sure how long I’m going to stay, if I do continue past my initial 30 days.”
However, remember that online reviews often skew negative because the majority of consumers only leave a review for a product or service when something undesirable happens. On the other hand, people rarely share their thoughts unprompted when a service or provider performs well. Considering these two sites collectively have fewer than 3,000 reviews but Boost Infinite covers millions of people, it’s safe to say you’ll most likely be taken care of if you select them for cell service coverage in your area.